Shipping policy
Shipping Policy
Processing Time All orders are processed within 2-3 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
- Standard Shipping: 7-15 business days (varies by destination)
Shipping Rates Shipping costs are calculated based on the weight of your order and your location. The exact shipping cost will be displayed at checkout.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package at any time.
Shipping Delays We are not responsible for delays caused by customs, natural disasters, or other circumstances beyond our control. During peak seasons or holidays, delivery times may be longer than usual.
Undeliverable Packages If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.
International Orders International customers are responsible for any customs duties, taxes, or import fees that may be charged upon delivery. These charges are determined by your local customs authority.
If you have any questions about your shipment, please contact us: frank@ayihome.com